Shipping & returns
Shipping & Returns
General shipping recommendations:
- Firearms can be shipped via Canada Post or Loomis. It is usually best to get insurance and register your package to ensure that it arrives safely.
- We strongly recommend that you ship your gun in an airline-grade gun case. If you don’t have one of those, then the original box or another cardboard box with good padding is the next best thing.
- Your gun needs to be secured in some way. While a lock works well, you can also wrap the package in strong tape, zip straps, or similar.
- DHL/Loomis can get your gun here more quickly, but you will pay significantly more to do so. Some couriers will also require additional paperwork if they are aware you are shipping a firearm.
Due to permitting reasons, ammo needs to be shipped via DHL or another courier. It is not counted as a dangerous good but will incur the added cost of being couriered. For this reason, it’s often easier and more cost effective to purchase a box of shells from us rather than ship them.
Due to the nature of many of our products, as well as varying warranty policies provided by manufacturers, we do not presently have an all-encompassing return policy.
If you are in any way unhappy with your purchase, please contact us via the methods detailed on this website, or below. We will try our best to make things right!
For items damaged in shipment please call 250-426-2717 or email [email protected] before returning. Some products we sell are covered by a manufacturer’s warranty that requires items to be sent directly to the manufacturer for replacement or repair.
For information on how to proceed with a return or exchange please call us at 250-426-2717